Information we collect
Contact details such as name, email address, phone number, company, budget range, service interest, and message content when you submit an inquiry or coaching request.
Account and client portal information, including login details handled through Supabase authentication, project details, support requests, messages, invoice status, and related client records.
Payment and checkout information handled by Stripe or other payment processors. We do not intentionally store full card numbers on our website.
Technical information such as device/browser details, IP address, pages visited, timestamps, referral source, and security logs that may be collected by hosting, database, authentication, or infrastructure providers.
Optional communications you send to us by email, forms, client messages, or support requests.
How we use information
To respond to inquiries, prepare project recommendations, deliver services, manage client projects, process payments, send invoices, and provide support.
To operate and secure the website, client portal, admin tools, authentication, database records, forms, and service workflows.
To send service-related messages such as confirmations, project updates, invoices, support responses, and administrative notices.
To improve our services, website performance, content, and customer experience.
To comply with legal, tax, accounting, security, fraud prevention, and contract obligations.
How we share information
We share information with service providers that help us run the business, including hosting, Supabase, Stripe/payment processors, email, scheduling, analytics or security providers, and professional advisors.
We may share information when required by law, to protect rights and safety, to enforce agreements, or in connection with a business transfer such as a merger, acquisition, or asset sale.
We do not sell personal information in the traditional sense. If advertising or analytics tools are added later in a way that qualifies as selling or sharing under privacy laws, this policy should be updated and appropriate opt-out tools should be added.
Cookies, storage, and authentication
The website may use cookies, local storage, session storage, or similar technologies for essential functions such as remembering authentication sessions, preserving login preferences, securing accounts, and keeping the site usable.
If non-essential analytics, advertising, or tracking tools are added later, visitors should be given any required notice, preference controls, and opt-out options.
Your privacy choices
You may contact us at inquiries@vibefoxstudio.com to request access, correction, deletion, or a copy of personal information you provided to us, subject to identity verification and legal exceptions.
You can unsubscribe from marketing emails by using any unsubscribe link provided or by contacting us. Service and transactional messages may still be sent when needed to provide services or administer an account.
Browser settings may allow you to block cookies or clear local storage, but some account or portal features may stop working correctly.
California, Florida, and other U.S. privacy rights
Some state privacy laws provide rights to know, access, correct, delete, obtain a copy of, or opt out of certain uses of personal information. Whether a particular law applies can depend on revenue, data volume, business model, and other thresholds.
If you believe you have rights under a state privacy law, contact us using the email below and describe the request. We will review and respond as required by applicable law.
Data retention and security
We keep information for as long as reasonably necessary for the purposes described above, including providing services, maintaining records, resolving disputes, enforcing agreements, and meeting legal obligations.
We use reasonable administrative, technical, and organizational safeguards, but no website, database, email system, or internet transmission can be guaranteed to be completely secure.
Children
Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.
Contact
Questions about these terms or policies can be sent to inquiries@vibefoxstudio.com.